The technology based support provider TeleTech will receive $100,000 from the McCracken County Fiscal Court to assist in employee training. Judge Executive Van Newberry says the court will provide support to TeleTech after creating more jobs than originally expected.

Customer service agency TeleTech is adding 300 employees at its new center in Paducah and an additional 300 to its Hopkinsville location, bringing total employment between the two locations to 1,000.  

A TeleTech customer service call center in Paducah is now hiring more than 300 employees ahead of its opening next month.

As the TeleTech call center in Hopkinsville prepares to expand its services, the Hopkinsville City Council has approved a $100,000 grant to train its expanding pool of employees.

The Teletech call center in Hopkinsville is expected to open in the first quarter of next year. Hopkinsville-Christian County Economic Development Director Mitch Robinson says the company originally anticipated opening this fall, but pushed back the date because they did not have a committed client.

The opening of TeleTech’s Hopkinsville call center has been pushed back with no definitive date in sight. The company had announced the facility was supposed to be up and running this fall.

Christian County Economic Development Council Director Mitch Robinson tells The Kentucky New Era TeleTech is still trying to find a customer for the call center. He says the company was talking to three or four prospective customers but none committed.  TeleTech says it still plans to open the Hopkinsville call center, which could create 700 new jobs.

City of Hopkinsville

500 to 700 jobs are coming to Hopkinsville with a new global customer service company. TeleTech Services Corporation will invest about $12 million over the next few years in a new service center in the city.