Veteran’s Affairs Delayed Payments Cause Trouble for Students Getting Textbooks

May 31, 2013


Despite delayed Veteran’s Affairs payments military veterans enrolled at Austin Peay State University are again able to purchase textbooks without complications.  

This week, the APSU bookstore denied 64 veteran students trying to purchase textbooks because the VA Office failed to pay a nearly $600,000 bill. APSU’s Assistant Director of Communications Melony Schemberger says a change in the billing process will ensure holds on the veteran’s accounts will not appear in the future.

“The Bursar’s office here at Austin Peay is changing the process so that students will no longer be impacted negatively by this lack of timely payments by the VA,” she says. “Books purchased by students will be charged to the student’s APSU account and then the Veterans’ Affairs billings will be handled by the Bursar’s office, so it eliminates the student barrier that way.”

Schemberger says the students’ aid came from the Vocational Rehabilitation and Employment Program, also known as the Chapter 31 Program. Chapter 31 assists disabled veterans in preparing for employment and provides financial aid with textbooks and supplies.