The Kentucky Public Service Commission is urging caregivers to prepare the elderly in western Kentucky for the upcoming area code changes.
Mandatory 10-digit dialing in the current 270 area code goes into effect on February 1. The new 364 code will exist in the same geographic area as the 270 code.
The PSC says the change could cause problems for elderly residents. The state agency says that family, friends and caregivers of the elderly should help them prepare for the change.
One of the best ways is using programmable landline phones that can store preset numbers.
The first numbers using area code 364 may be assigned beginning March 3.