The Illinois Department of Insurance is warning consumers that a Florida-based company is illegally marketing home warranty services to residents in the state. The agency says Arkidus Home Protection continues to market the warranties despite a previous cease and desist order from the Illinois Insurance Department. They say the state of Florida has taken similar action against Arkidus for illegal activity. The company markets warranties for household appliances via the Internet.
Illinois officials say they've received complaints" from consumers who could not get Arkidus to reimburse them for claims. Illinois officials investigated and determined the company and Reinaldo "Ray" Berges did not have a certificate of authority to sell insurance or a license to sell home warranties in Illinois.