KYnect

Social service providers in Kentucky are dealing with the rollout of the new Benefind system for public benefits. Those benefits include Medicaid and food stamps.

Across the state, there have been reports of long waits on the phone to update or change benefits with the Department for Community Based Services.

Melissa Grimes is Community Action’s program manager for Kynect. That’s the state’s health exchange that Governor Matt Bevin has promised to dismantle and replace with the federal exchange through Benefind.

Grimes says some of Community Action’s facilitators called Kynectors have had long telephone wait times.

“Some of the holds have been quite extensive for some of my Kynectors. I’ve heard up to three hours,” said Grimes. “But I think most are starting to get through now within an hour if not shorter.”

Natalia Merzlyakova, 123rf Stock Photo

A former state employee says he was fired soon after telling superiors that he feared possible violent reaction over problems with a new public benefits system.

Natalia Merzlyakova, 123rf Stock Photo

Kentucky’s new one-stop shop for health care and welfare services, Benefind, is causing customers confusion and remains plagued with long wait times, according to both the governor and health care advocates.

rido, 123rf Stock Photo

The health care industry in Kentucky continued to add jobs in 2015, according to newly revised data from the federal Bureau of Labor Statistics.

Jacob Ryan-WFPL/Kentucky Public Radio

UPDATED (with former Gov. Steve Beshear's response)

Kentucky Gov. Matt Bevin claims that dismantling the state’s health insurance exchange, Kynect, is going to cost much less than some have estimated.

iStockPhoto

As Governor Matt Bevin prepares to re-design Kentucky’s Medicaid program, a new national survey shows the commonwealth with the second-largest gains in insurance coverage. More than half-a-million Kentuckians obtained coverage under the federal Affordable Care Act. Some 80 percent of the newly insured went onto the Medicaid rolls. But many Medicaid enrollees are worried about what lies ahead under the state’s new Republican governor. From member station WKYU, Lisa Autry introduces us to one of them in this report.

Jacob Ryan-WFPL/Kentucky Public Radio

Kentucky Medicaid beneficiaries and other welfare recipients will apply for services using a new website called Benefind starting Feb. 29.

Medicaid recipients previously applied for benefits using Kynect, the state health exchange that Gov. Matt Bevin has promised to dismantle by the end of the year.

Jacob Ryan/WFPL

Former Kentucky Governor Steve Beshear has started an education and advocacy campaign called Save Kentucky Healthcare. The campaign says it will work on a grassroots level to inform Kentuckians of the impacts of dismantling key parts of Kentucky's health reform.

savekyhealthcare.org

Former Governor Steve Beshear is forming a new initiative to educate Kentuckians about the effects of dismantling Kynect and altering Medicaid expansion. 

Murray Calloway County Hospital, Facebook

  Governor Matt Bevin’s promise to dismantle Kynect has not left Murray Calloway County Hospital untouched. However, CEO Jerry Penner says Bevin’s promise won’t diminish patient volume or care.

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