KYnect

Benefind website screenshot

After the troubled rollout earlier this year of Benefind — Kentucky’s new online portal for welfare services — state officials say they are still working out the kinks in the program.

Natalia Merzlyakova, 123rf Stock Photo

A new, wide-ranging health poll shows that opinion remains split on the Affordable Care Act in Kentucky, with most unfavorable opinions coming from northern and western parts of the state. Those areas also happen to have the highest rates of uninsured in the state.

Jacob Ryan-WFPL/Kentucky Public Radio

While Gov. Matt Bevin’s administration is privately working on a plan to change Kentucky’s expanded Medicaid system, a coalition of advocacy group has created its own recommendations.

Bevin has said his administration would apply for a federal 1115 waiver — a course of action that allows states to test out new ways to operate Medicaid.

J. Tyler Franklin/WFPL News

The Bevin administration says it has met the June 1 deadline of demonstrating that it’s made adequate progress in Kentucky’s transition from the state health insurance exchange Kynect, to the federal exchange, healthcare.gov.

iStockPhoto

Health insurance companies in the commonwealth want to increase base rates by an average of 17% next year. 

jfcherry / Flickr (Creative Commons License)

 

recent report by Kaiser Family Foundation says Kentucky has one of the most successful implementations of the Affordable Care Act in the U.S.

The report cites the “single, integrated eligibility system [Kentucky] built for Kynect and Medicaid” as one of the most pivotal components to its success.

screenshot via ky.gov

Fewer people are able to help Kentuckians sign up for health insurance through the state exchange and Medicaid now that Gov. Matt Bevin’s administration has rolled out Benefind, an umbrella portal for state benefits.

Social service providers in Kentucky are dealing with the rollout of the new Benefind system for public benefits. Those benefits include Medicaid and food stamps.

Across the state, there have been reports of long waits on the phone to update or change benefits with the Department for Community Based Services.

Melissa Grimes is Community Action’s program manager for Kynect. That’s the state’s health exchange that Governor Matt Bevin has promised to dismantle and replace with the federal exchange through Benefind.

Grimes says some of Community Action’s facilitators called Kynectors have had long telephone wait times.

“Some of the holds have been quite extensive for some of my Kynectors. I’ve heard up to three hours,” said Grimes. “But I think most are starting to get through now within an hour if not shorter.”

Natalia Merzlyakova, 123rf Stock Photo

A former state employee says he was fired soon after telling superiors that he feared possible violent reaction over problems with a new public benefits system.

Natalia Merzlyakova, 123rf Stock Photo

Kentucky’s new one-stop shop for health care and welfare services, Benefind, is causing customers confusion and remains plagued with long wait times, according to both the governor and health care advocates.

Pages