9:50 a.m. August 5: Cathy Lewandowski of AT&T confirms that service has been restored across the Southeast. Engineers repaired a hardware-related network issue early yesterday evening. The outage affected AT&T customers across Tennessee, Kentucky, and Alabama. Continued outages are still being reported at downdetector.com.
2nd Update: Trevor Thomas of Verizon confirms that service has been restored just after 5:15. Local AT&T service within Murray appears to be operating as normal.
Update: Trevor Thomas of Verizon confirms the disruption and says they are working to restore service, but can't confirm how many customers are affected.
AT&T, Verizon and other networks are experiencing a widespread service outage. Reports of outages began around 1:30 p.m. at downdetector.com and have since increased across Kentucky and Tennessee.
An AT&T spokesperson says, "Some customers across parts of he Southeast are experiencing wire line and wireless service issues. We are investigating the cause and working as quickly as possible to restore service. We apologize for this inconvenience."
Verizon News has posted a statement to Twitter:
We're aware of a connectivity issue in the Alabama/Tennessee area. Our engineers are working to resolve quickly. Will update as we know more
— Verizon News (@VerizonNews) August 4, 2015
Tommy Phillips, director of network & telecommunications services at Murray State University says outages are affecting A&T Internet and cellular service, Verizon cellular service and Henderson, Madisonville and Fort Campbell network connectivity.
We will update this post as more information becomes available.